1/20/14 Quality of Service

Good afternoon healing team.

I hope you had a great weekend and your day off on Monday is going well. Super bowl teams are set and getting excited for super bowl in two weeks.

When we talk about a super bowl, there are foods. We love to eat. We have our favorite food. My favorite is enchilada, just kidding, my favorite is sushi. Then I have a favorite sushi restaurant. I go there because of the quality of sushi.

However, last two times I went, the quality was poor and I was desappointed. I had to tell about it to the manager and owner came out. Her excuse was short staff of sushi chefs. There are usually 8 sushi chefs, but that day was only 6 chefs.

That made me think how I am doing providing our service to our patients. We do our best to provide a great quality of acupuncture, chiropractic and customer service. I realize one day we run behind, other day I work by myself or I may cause more so reness or bruises. I have bad days also. Most of the days, we run on time and Alecia and I work as a team with big smiles on our face.

We thrives to provide better quality of care. If you can advice and help us to provide you a better care, please feel free to let us know.

Thank you for your trust in me to take care of you, your family and friends.

18 days to Sochi Winter Olympics http://www.sochi2014.com/en

Dr. T

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